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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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1 comment

I went into the store to inquire about my delivery. I was told by the manager DAVID WATKINS that a 300 protection plan was mandatory to buy it.

I decided to call corporate and check this and was told it was optional. I was upset and decided to cancel my order. At this time time DAVID WATKINS told me to get on a treadmill, leave the store, he was calling the police all because i was canceling my order. He then says he has two degrees, one in psychology, asked me if i took my meds today.

Told me i didn't know the law and that i didn't need to know it because im white. This is appalling especially because he did this in front of customers and employees. This cannot be legal.

I have contacted my attorney and the BBB. Do not do business with Ashley furniture cordova store.

Review about: Ashley Furniture Manager.

Reason of review: Poor customer service.

Preferred solution: fire the manager and an apology.

I didn't like: Personal attack, Being lied to.

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We are trying to alert consumers please stay informed this should happen to no one!! Here is the consumer alert please share and warn others thank you!!

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