Not resolved

I went into the store to inquire about my delivery.I was told by the manager DAVID WATKINS that a 300 protection plan was mandatory to buy it.

I decided to call corporate and check this and was told it was optional. I was upset and decided to cancel my order. At this time time DAVID WATKINS told me to get on a treadmill, leave the store, he was calling the police all because i was canceling my order. He then says he has two degrees, one in psychology, asked me if i took my meds today.

Told me i didn't know the law and that i didn't need to know it because im white. This is appalling especially because he did this in front of customers and employees. This cannot be legal.

I have contacted my attorney and the BBB.Do not do business with Ashley furniture cordova store.

Review about: Furniture Set.

I didn't like: Horrible service, Personal attack, Being lied to.

Review #1019855 is a subjective opinion of a user.

Product or Service Quality
Value for money
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Style and Design
Customer service
Price Affordability
Delivery Service
PRODUCT OR SERVICE Ashley Furniture Manager
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution fire the manager and an apology

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