Ashley Furniture - Horrible Customer Service
I went into the store to inquire about my delivery.I was told by the manager DAVID WATKINS that a 300 protection plan was mandatory to buy it.
I decided to call corporate and check this and was told it was optional. I was upset and decided to cancel my order. At this time time DAVID WATKINS told me to get on a treadmill, leave the store, he was calling the police all because i was canceling my order. He then says he has two degrees, one in psychology, asked me if i took my meds today.
Told me i didn't know the law and that i didn't need to know it because im white. This is appalling especially because he did this in front of customers and employees. This cannot be legal.
I have contacted my attorney and the BBB.Do not do business with Ashley furniture cordova store.
Review about: Ashley Furniture Manager.
Reason of review: Poor customer service.
Preferred solution: fire the manager and an apology.
I didn't like: Personal attack, Being lied to.