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We bought a chase sofa with a ottoman, we went to the service center to purchase an additional cushion & ottoman for the other side it took over 3 months to find out they only have the cushion. they have the nerve to tell me maybe i can just build a new ottoman for it besides the rough time just trying to get the refund the staff does not know what the are doing !!!

Lisa & service @ store manager Fantago PLEASE SAVE YOURSELF & GO ELSEWHERE. Btw once you buy the furniture there is no refunds...

BEWARE !!! We bought this in January just finally got the refund april 2018 ASHLEYS FURNITURE IN MOKENA YOU SUCK NEVER AGAIN WILL I BUY ANYTHING FROM ANY ASHLEYS

Product or Service Mentioned: Ashley Furniture Customer Care.

Reason of review: Poor customer service.

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