Naples, Florida
1 comment
100% full Not resolved

I have purchased two sofas 3 months ago - I looks like it is about 10 years old with large wrinkles all over, and the other sofa has discolored and is now 2 different shades. In calling Customer Service, they sent out a technician to review who stated the one sofa was "bleeding" through and the other did not have enough "stuffing" in the cushions and Ashley refuses to do anything about it - says this is normal and the technician stated there is nothing wrong with it = absolutely ridiculous! How can a furniture company get away with this?

Review about: Ashley Furniture Signature Design Sofa.

I didn't like: Scammed by fake warranty protection, Delivery service, Customer support representative, Customer service, Being lied to.

Review #777923 is a subjective opinion of a user.

PRODUCT OR SERVICE
Ashley Furniture Sofa
Reason of Review / Monetary Loss Almost all items above / $2600
Preferred solution Full refund

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Anonymous
Charlotte, North Carolina, United States #1255643
Did they ever contact you? They have scammed me on a mattress, picked one out in store but they delivered a diff one and now I'm out 1200 they stink!!

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