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I have purchased two sofas 3 months ago - I looks like it is about 10 years old with large wrinkles all over, and the other sofa has discolored and is now 2 different shades. In calling Customer Service, they sent out a technician to review who stated the one sofa was "bleeding" through and the other did not have enough "stuffing" in the cushions and Ashley refuses to do anything about it - says this is normal and the technician stated there is nothing wrong with it = absolutely ridiculous! How can a furniture company get away with this?

Product or Service Mentioned: Ashley Furniture Sofa.

Reason of review: Almost all items above.

Monetary Loss: $2600.

Preferred solution: Full refund.

I didn't like: Scammed by fake warranty protection, Delivery service, Customer support representative, Customer service, Being lied to.

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Anonymous
Charlotte, North Carolina, United States #1255643

Did they ever contact you? They have scammed me on a mattress, picked one out in store but they delivered a diff one and now I'm out 1200 they stink!!

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