Ashley Furniture - Horrible Furniture and Customer Service
I have purchased two sofas 3 months ago - I looks like it is about 10 years old with large wrinkles all over, and the other sofa has discolored and is now 2 different shades. In calling Customer Service, they sent out a technician to review who stated the one sofa was "bleeding" through and the other did not have enough "stuffing" in the cushions and Ashley refuses to do anything about it - says this is normal and the technician stated there is nothing wrong with it = absolutely ridiculous! How can a furniture company get away with this?
More Review Details
What I liked
What I disliked
- Scammed by fake warranty protection
- Delivery service
- Customer support representative
- Customer service
- Being lied to
- Reason of review:
- Almost all items above
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Ashley Furniture Signature Design Sofa
- Review category
- Furniture and Decor
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