Naples, Florida
1 comment
100% full Not resolved

I have purchased two sofas 3 months ago - I looks like it is about 10 years old with large wrinkles all over, and the other sofa has discolored and is now 2 different shades. In calling Customer Service, they sent out a technician to review who stated the one sofa was "bleeding" through and the other did not have enough "stuffing" in the cushions and Ashley refuses to do anything about it - says this is normal and the technician stated there is nothing wrong with it = absolutely ridiculous! How can a furniture company get away with this?

Review about: Ashley Furniture Signature Design Sofa.

I didn't like: Scammed by fake warranty protection, Delivery service, Customer support representative, Customer service, Being lied to.

Review #777923 is a subjective opinion of a user.

PRODUCT OR SERVICE Ashley Furniture Sofa
Reason of Review / Monetary Loss Almost all items above / $2600
Preferred solution Full refund

Had an Experience with Ashley Furniture?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Charlotte, North Carolina, United States #1255643
Did they ever contact you? They have scammed me on a mattress, picked one out in store but they delivered a diff one and now I'm out 1200 they stink!!

You May Also Like

"...They bought what they thought was a leather couch from Ashley furniture.The reason they..." Read more
"Ashley furniture - never again , the worse furniture and experience ever . We got today the delivery from Ashley Winnipeg of furniture which costed 5000 dollars. My family and..." Read more
"Bought my couch in September of 2015 and it looks 10 years old. I called after a few months of having it for them to send out a new cushion..." Read more
"Bought, sofa, lounge chair, 3 piece coffee/end table set, a dining table and 4 chairs. First, delivery takes at least three weeks. Second, we bought insurance and have had to..." Read more
"I hired this lady she scammed me out of my money, stole items from my home now she's harrassing me. She's since changed her name to Tonya WINGER she is..." Read more
"My wife found a "brown plant looking residue" inside the Kirkland Water Bottle. This is very disturbing to find since she is 9 months pregnant about to give birth to..." Read more
"My wife found a "brown plant looking residue" inside the Kirkland Water Bottle. This is very disturbing to find since she is 9 months pregnant about to give birth to..." Read more
"So i wanted to start reselling spinners . At DHgate i found tre best prices with big sortiment of spinners . Even better part was free shipping for such big..." Read more