I bought a micro fiber sofa and two recliners from Ashley Furniture. They are not the same quality as what we were shown when we bought them.
The delivery guy was so rude when I told him the sofa had *** in the arm and he tried to convince me that it was a spot . One of the recliners had so much stuffing in it you couldn’t sit in it and the other one didn’t have enoughand the color was terrible .
I went through 5 costumer service reps and finally they told me I would have to contact the store where I bought it . I finally just ask for my money back and the fees for not taking damage furniture is crazy high. They charge you a 10 % fee and a pickup fee which cost me close to 500 dollars and it wasn’t even my fault. I will never buy anything else from Ashley furniture.
The Quality of the furniture is very poor and the service is even worse. Please don’t waste your money on their very cheaply made furniture.
Product or Service Mentioned: Ashley Furniture Recliner.
Reason of review: Bad quality.