OK, so i went to Ashleys furniture and purchased hole house worth of furniture. I was told it would be 2-4 wks before we would receive it, OK no problem; Right?
On the forth week " the allotted time" we had let go of our couch, kitchen table, and our two oldest-es beds in anticipation of the furniture. We received no phone call on the furniture being late; or any call for that matter! I called to find out what day this week it would be arriving and was told that the furniture would not be in until the 24 of April. YA, I PAIED IN FULL FOR THIS ON THE 15 OF FEB.
So i called the corporate office and talked till i was blue in the face. The best i had received was I'm sorry! The only thing i can do is give you your 85.00 delivery fee off. REALLY?
I asked for a refund and they were going to charge me a 25% restocking fee for furniture they don't even have. I have five kids. Two witch can't even sleep on a couch now!
Only on the floor or with the other kids, and now we eat of the floor for another month.
I'M SORRY, WE CAN TAKE YOU YOUR DELIVERY FEE OFF!!!!!!!
Product or Service Mentioned: Ashley Furniture Delivery Service.