State: Illinois City: Rockford Clear all filters (4 of 2571 reviews match)

Ashley Furniture - Ashley 3 seat couch

My Ashley 3 seat couch has peeled the same way. It was sold as leather and looks like an expensive couch that reclines but is plastic. If you try to seal it with plastic paint it makes it worse. I have more plastic on the floor that clogs up my vacuum then I ever dreamed of. Rip off central.
Company wrote 0 public responses to the review from Nov 29, 2017.
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Purchased a couch and thought i would buy the top of the line and it would last. Very dissapointed. Power recline doesnt work right. When you recline sometimes it just keeps going till it is fully reclined even if you only want to recline a little. Had repair guy out...
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Company wrote 0 public responses to the review from Nov 05, 2016.
We purchase a double reclining sofa from Ashley Furniture in Rockford, Illinois. The covering on the sofa was a simulated leather. This material is very poor quality and does not stand up to even light usage. The leather like covering is flaking off in many places...
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Company wrote 0 private and 1 public responses to the review from Aug 17, 2016.
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

I didn't like
  • Quality of the furniture
  • It peeled away after a year
I brought a leather section from Hh Greg costing me 2300. Dollars should have made them take it back when n the middle seat cushion began to sink n I had only had it 2 weeks they replace the sofa. Low and behold 7 mos later we have the same problem .call the company...
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Company wrote 0 private or public responses to the review from Apr 06, 2015.

Contact Ashley Furniture

Mailing Address:
Ashley Furniture Ind., Inc.
Attn: Consumer Affairs One Ashley Way
Arcadia, Wisconsin 54612
United States
(800) 477-2222