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Original review updated by user Mar 17, 2021

So I order 2 sofas from Ashley they brought them out and didn't even attempt to bring them upstairs, so they took it back to the store and never put my credit back on my Ashley Advantage, so now I have no furniture and my living room cos I got rid of it to make way for the new sofas, so weeks go by, I decide to buy the sofas without Ashley advantage card cos they never put the credit back on my card and I can afford it, I cancel the 2 sofas that they took back to the store and order something different now I did my measurements like I did the first time and still when they came back with the new order they wouldn't take my furniture upstairs, they don't even seem to care if they have to bring the furniture back to the store because they are still going to get paid for it. That's why they don't do "No hassle deliveries" they have you pay for it, but they don't do it, their main objective is to get the furniture to your house so you can beg them to leave it there ( which I didn't do of course) they left my furniture outside, then you complain to Ashley about it and they don't even refund your money for the "no hassle delivery" that they never did and the first place-the furniture was heavy to lift my back hurt now and I'm a female and all because Ashley hired these low budget delivery men that don't care nothing about us or their jobs---the Ashley's from 10 years ago I used to love, the Ashley from the year of 2021 I HATE.........go somewhere else, so you don't have them play these games on you.

Monetary Loss: $180.

Preferred solution: Full refund.

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