Featured Not resolved
Advertised vs Delivered
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
1 comment

Absolute JUNK. The salesman suggested the extended warranty "will cover anything".

Paid a couple of hundred dollars over and above for some peace of mind. The finish has fallen off of two year old lightly used reclining sofa and love seat. Each piece is delaminating everywhere, falling off on areas that don't see human contact. Purchased the extended warranty who says it is a manufactures defect and the manufacturer says 1 year warranty.

TOTAL JUNK!!! Do not buy, waste of hard earned money!!!

Stay along ways away from Ashley Furniture, they love to take your money then after they pretend they don't know you. When I get replacements these will be left on their doorstep!!!

This person wrote the review because of bad quality of ashley furniture sofa from Ashley Furniture and attached photo s. Reviewer claimed that he or she lost $1500 and wants Ashley Furniture to offer any options to resolve the issue.

The most disappointing in user's experience was quality of furniture. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Ashley Furniture for you to read. This information may help you with your purchase decision.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

Bought 2 recliner rockers in 2004 and within a few.months the same thing happened. Within 2 years the frames were falling apart.

Bought them from a very prestigious furniture store that has been around since I was a kid.

Will never buy an Ashley product again. I have bought less expensive pieces since that have lasted 5x longer.

You May Also Like