Saugus, Massachusetts
Not resolved

We purchased a leather power recliner living room set and we were told if we bought the $500 warranty it would cover everything no questions asked. The salesman went on to state that you could sit down with a screwdriver in your back pocket, it could penetrate the leather cushion and they would give you a new couch. So now we have a couch with a defective frame leaning to one side stitching that's coming apart, marks on the top of the cushion from our dog and everything is excluded from the independent in and separate warranty company.

Product or Service Mentioned: Ashley Furniture Recliner.

Reason of review: Bad quality.

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