(28 of 2571 reviews match)
Latest review first
In March 2017 I bought our 1st new furn since I got married 28 yrs ago.was soooo excited. Immediately after delivery it hadda very strong odor that burned my nose eyes n throat In 3wks I brokeout n hives which landed me in ER not once but twice.I felt sick all...Read more
Company wrote 0 public responses to the review from Mar 01.
Ashley Furniture - Terrible terribke
Purchase warranty on furniture. The phone number you call for claims just rings no answer no voice mail. Called store they told us they can't even reach the warranty department just a rip off.
Company wrote 0 private or public responses to the review from Jul 20, 2017.
Ashley Furniture - Customer Care Review from Crestwood, Kentucky
I purchased two leather recliners , one was damaged and I called customer service . They said they ordered me a new one and it's been two months with no exchange. I also ordered two battery power boxes for my recliner and the salesman told me they would be at the store to pick up before my recliners are delivered. Two months now and still haven't received them. This place is pathetic. I would not recommend purchasing anything from this place.
Company wrote 0 public responses to the review from Sep 27, 2016.
I bought the Ashley Corvan antique sofa and love seat because the sales rep told me it was top grain leather all throughout. When the furniture was delivered, my husband noticed it did not look like natural leather. On a close examination it was clear the seat and...Read more
Company wrote 0 public responses to the review from Aug 30, 2016.
Don't purchase anything from Ashley Furniture that is Durablend. This material peels shortly after your warranty goes out. Once that happens, you are on your own with NO help from Ashley Furniture. I tried to contact customer service but they simply send you an...Read more
Company wrote 0 public responses to the review from Dec 08, 2015.
Ashley Furniture Furniture Set Review
First time we purchased living room and it took 4 months to deliver. Thought I would give them another try. Ordered dining room set. Deivery on Aug 21 but were missing two chairs. Delivery guys say they never called to tell you, of course not. So now they will be in Aug 28, well now they wont be in until Sept 10.. Really.. I will NEVER purchase anything again from Ashley Furniture..
Company wrote 0 public responses to the review from Sep 01, 2015.
Ashley Furniture Bed Review
This is a horrible place. Don't buy anything from them. I ordered the Kira storage bed 4 months ago and I never got it. *** them. Bye
Company wrote 0 public responses to the review from Aug 22, 2015.
I was told 2 weeks in advance that my love seat and recliner would be delivered on 7-18-15, 11:00-2:00pm. I waited until 1:30 and no truck. I called (took 30 minutes to get through) and was told my furniture was on the truck. At 3:00pm still no truck and no phone call....Read more
Company wrote 0 public responses to the review from Jul 20, 2015.
We purchased a couch and a matching loveseat in February, and bought the extended 5 year damage warranty. It took 2.5 weeks for the furniture to be delivered. We had already gotten rid of our old furniture when Ashley called to schedule delivery. The couch was...Read more
Company wrote 0 private or public responses to the review from Apr 22, 2015.
I didn't like
- No service
- Stolen money
- Whole experience with them
On Feb 13, 2015 I went to the Ashley Furniture Homestore in Richmond KY to purchase a bedroom suite for my son. On Feb 14, 2015 I went back and paid for the bedroom suite on my CC ($975.16). 30 days later (march 14, 2015) said bedroom suite was delivered to my home...Read more
Company wrote 0 public responses to the review from Apr 21, 2015.
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