State: Kentucky City: Louisville Clear all filters (13 of 2571 reviews match)
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I bought the Ashley Corvan antique sofa and love seat because the sales rep told me it was top grain leather all throughout. When the furniture was delivered, my husband noticed it did not look like natural leather. On a close examination it was clear the seat and...
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Company wrote 0 public responses to the review from Aug 30, 2016.
1.1
#910023
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Ashley Furniture Bed Review

This is a horrible place. Don't buy anything from them. I ordered the Kira storage bed 4 months ago and I never got it. *** them. Bye
Company wrote 0 public responses to the review from Aug 22, 2015.
1.0
Details
Diversity of Products or Services
Product or Service Quality
Style and Design
Warranty
Website
#687531
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Ashley Furniture - Bed Review from Louisville, Kentucky

I was told when I picked up my bed that they would take it about and help load it in the truck. When we got there no one could take it about no one could help put it in the truck and they said they didn't even have the tools to take It apart and that they didnt no what to tell me and I would have to wait for a manager 3 days later still no call. The employees are rude and not educated enough to be left in a store with no management.
Company wrote 0 public responses to the review from Mar 24, 2015.
1.0
Details
Advertised vs Delivered
Diversity of Products or Services
Product or Service Quality
Warranty
Website
#612528
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Furniture Review

This's by far the worst place ever to do business with. Been waiting on an order for 3 months. Been lied too over and over about it being here and then it's not here. They let me sit all day waiting on my delivery, which they knew it wasn't coming. That was Done 3 times. All I can say is never shop there!!!
Company wrote 0 public responses to the review from Feb 05, 2015.
1.0
Details
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Warranty
Website
#591037
I ordered a complete bedroom suite on the Friday after Thanksgiving. I was told I would probably have it before Christmas. It did not come. They rescheduled for Jan 20. So the night before, we took all of our old bedroom furniture out of our bedroom, so the delivery...
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Company wrote 0 public responses to the review from Feb 04, 2015.
Anonymous
Anonymous

I had the same HORRIBLE experience, delievery service SUCKS, also each and every employee there has an arttitude, their professional level is ZERO.

Anonymous
Anonymous

I can attest, I experienced a similar situation and ended up cancelling the order we were so fed up wasting our time being given a deliver date, the furniture not showing up, ...

1.0
I liked
  • Design of furniture
I didn't like
  • Customer service sucks
  • That i was lied to
#590658
I highly advise anyone looking to purchase furniture to look beyond Ashley. It was only after I had purchased and was to have delivered (still waiting) a living room set that I discovered that the same issues I have been having with the store in louisville, ky are the...
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Company wrote 0 public responses to the review from Dec 21, 2014.
Anonymous
Anonymous

Pinche tienda engaña a todos no informa sobre sus polizas da todo en ingles para aprovecharse y sus vendedores no informan bien compre un mueble lo dejaron en casa pero no me ...

Anonymous
***y

Manchester CT.store told us purchased chair would be ready for pickup in two weeks. Actual pickup date turns out to be three months. Never would have purchased chair if I knew...

Ashley Jordan Furniture in Princeton and Vincennes Indiana I have been getting flyers for a couple of months now stating that the Princeton Indiana Ashley Jordan Furniture Store is having a Retirement Sale... that the owners are simply just wanting out. Well when you...
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Company wrote 0 private or public responses to the review from Jul 01, 2012.
lirpa
lirpa

I was talking in other business about Ashley Jordan Furniture and no kidding 3 people that I do not even know said they wish someone would put them in their place... Lies lies...

We purchased a bedroom set from Ashley Furniture in Lexington, KY. At the time of purchase we were told that the majority of the furniture would be delivered within two weeks and the remaining pieces within three weeks. By the way, we were not made aware of their all...
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Company wrote 0 private or public responses to the review from Jun 30, 2012.
We ordered furniture . Promised it would be delivered in 5 wks., well it has been 6wks.. Yes we are sleeping on the floor.. The worse part is the customer service.. The really need to train their staff. The young black ignorant girls do not know how to talk to people.....
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Company wrote 0 public responses to the review from Apr 10, 2012.

Contact Ashley Furniture

Mailing Address:
Ashley Furniture Ind., Inc.
Attn: Consumer Affairs One Ashley Way
Arcadia, Wisconsin 54612
United States
Phone:
(800) 477-2222
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Ashley furniture by the Jefferson mall in KY....they delivered our chase on the wrong side the first time, when they returned with our full order the second time the man at the store ordered us the wrong rug, we had to send it back, we will NEVER go threw Ashley's...
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Company wrote 0 private or public responses to the review from Jun 26, 2011.
Anonymous
bc

Quit complaining.