Not resolved
2.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
2 comments

Ashley Furniture Fraud Issues That Were Experienced over the purchase over two leather (vinyl ***) items for the sum of $2,000.00, negotiated down sale price, with an additional extended 5 year Guardsman Plan.Total Cost for two pieces was; Original price for two pieces pit group; 2,379.94 1,618.36 After negotiation with salesman Brain Kubes.

499.99 TOTAL "Guardsman Extended plan" 5 year. 2,118.65 Purchase price for what we were told was 100% "LEATHER", and later to find it is 100% Plastic dime store ***.

Getting nowhere with support from Ashley.BUYERS BEWARE TOTAL RIPOFF Extended 5 year plan had the nerve to state in writing; Duo Recliner - Fading/Discolored - The reported damage on your furniture is not covered under the terms of the protection plan.

Review about: Ashley Furniture Recliner.

Reason of review: Bad quality.

Monetary Loss: $2118.

Preferred solution: Full refund.

Had an Experience with Ashley Furniture?

Write a review

Comments

Terms of Service
Post Comment
Cancel
AshleyFurnitureCares
#1306037
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture.Can you please send us your purchase information, including the store where you purchased, to Fanfeedback@ashleyfurniture.com.

Please put Pissed Consumer – and your name in the subject box.We would be happy to try to help.

Thanks,

Daniel

Anonymous
Blacklick, Ohio, United States #1301830

What was the name of the sofa?

You May Also Like