Ashley Furniture - Leather Furniture Sold as Leather Furniture-- be Aware
Ashley Furniture Fraud Issues That Were Experienced over the purchase over two leather (vinyl ***) items for the sum of $2,000.00, negotiated down sale price, with an additional extended 5 year Guardsman Plan. Total Cost for two pieces was; Original price for two pieces pit group; 2,379.94 1,618.36 After negotiation with salesman Brain Kubes.
499.99 TOTAL "Guardsman Extended plan" 5 year. 2,118.65 Purchase price for what we were told was 100% "LEATHER", and later to find it is 100% Plastic dime store ***.
Getting nowhere with support from Ashley. BUYERS BEWARE TOTAL RIPOFF Extended 5 year plan had the nerve to state in writing; Duo Recliner - Fading/Discolored - The reported damage on your furniture is not covered under the terms of the protection plan.
Reason of review: Bad quality.
Monetary Loss: $2118.
Preferred solution: Full refund.
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Comments
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I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fanfeedback@ashleyfurniture.com.
Please put Pissed Consumer โ and your name in the subject box. We would be happy to try to help.
Thanks,
Daniel
What was the name of the sofa?