I purchased a (so I was told) leather sectional 5 years ago. Just recently the leather started pulling away from the back fabric.
I purchased the couch at the Altamonte Springs Store. I did have a waurunty,but it has expired. I called a representative who does repairs for Ashley and he came out to see the couch.
He said that there was nothing he could do and told me to get an upholsterer to look at it.I had an upholsterer come to the house and look at it and they said the couch is not leather. I have tried to contact Ashley and they have not replied.