Purchased a couch with a 5 yr platinum protection plan! Was told everything was covered except anything from animals!
Payed $150 for this so called plan and I'm two years into it and they will not help me with any of the multiple issues(none are from animals) with the couch! I asked them what do they cover and she continued to list things that were not told to me from the beginning! I payed $1300 for this couch I should at least get four to five years out of it not two!
They could care less!! NEVER AGAIN WITH ASHLEY FURNITURE!!!!!
Reason of review: Warranty issue.
Monetary Loss: $1300.
Preferred solution: Deliver product or service ordered.