Houston, Texas
1 comment
Not resolved

Update by user Jan 23, 2013

After this Nightmare Ashley gave me a instore credit, I purchased the least expensive sofa set since I knew it would not last.I had to SETTLE for a cheap Kitchen set which broke after 6 months, a childs sleepsofa, that is still ok because it is not in a high use area of my home.

The Sofa set, same problems stuffing deflates, and now if you lay on the couch you can feel metal, the material is a distress microfiber leather blend, and does not scratch like the first set. I am still very unhappy about the trade, I hate my living room set but have to keep it for at least another few months and then sell it or donate it.

Ashley furniture has *** and they are really friendly to make the sales, but then turn on you quickly when they have to hononr the warranty.I will never ever buy or recommend them.

Original review posted by user Nov 22, 2011

Consumers beware Leather blend couches, flammable stuffing used, corporations recommendation is to cover sofas to avoid their opinion of pet damage, stuffing flattens and elbow rest on wood frame of arm rest.Their solution sent me a box of stuffing and a new Chaise cover expecting a third Repair tech on Wed.

I want a full refund and pick up of this crappy furniture that I paid $2,476.06 for in July 2011.I have been contact with no success for a full refund do not purchase for this franchise read their limited warranty most of the material is only warranty for 1 year they know the product is bad!!!

Review about: Ashley Furniture Furniture Set.

Monetary Loss: $2.

Had an Experience with Ashley Furniture?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
cohena2
#379145

The Roomstore did the same thing to me and after 2 months of waiting for furniture I had to go get a full refund. Its hard to find out which furniture stores are honest and which are not these days. It seems all the furniture companies treat everyone as a sale and not a customer once they have your money.

You May Also Like

Ashley Furniture - Awful Quality! Ashley Furniture "Durablend Sofa and loveseat in a vacation home seldom used, is falling apart! The durablend is a *** finish. It has stretched and creased on the seats with 160lb bodies,..." Read more Ashley Furniture - Do not buy from them just terrible. Ashley Furniture "Problems with Durablend. Will not honor warranty unless I sign a release of liability. Local sales manager explained that the manufacturer made a mistake in the Durablend formula and that..." Read more Ashley Furniture - Horrible Quality Ashley Furniture "Approximately 1 1/2 years ago we purchased the Knox sofa and loveseat from Ashley furniture. These 2 pieces of furniture are the worst quality furniture that I have ever purchased...." Read more Ashley Furniture - Floor model mattress Ashley Furniture "We bought a mattress without being told that it's a floor model and now that I found two huge slits on the memory foam, they are telling me that they..." Read more Dollar Rent A Car - Obscene "Cleaning Charge" Dollar Rent A Car "Rented a car from LGA Dollar Rent A Car facility (LaGuardia in New York). Rental contract mentions NOTHING about any special animal cleaning services required. In fact only mention of..." Read more Thrifty Propane - The driver parked the propane truck in my front yard Thrifty Propane "Propane delivered on 7/20/2017 driver decides to just run the truck all over my front yard and parks there so he could be closer to the tank. I guess he..." Read more Amazon - Recurring Payments Amazon "I have discovered another way for big business to make money. I have been trying to get Chase to stop taking money out of my bank account when I have..." Read more Yelp Sucks Yelp "I went to write a review on Yelp. I was having problems so I looked for customer service and there was none. Just a list of frequently asked questions. My..." Read more