My daughter had a bedroom set delivered in November of 2018 and furniture had cracks and missing pieces to start with talked with customer service the issue was half a$$ed but they don't care. To top it off their delivery drivers got stuck (buried truck) in my yard did 750.00 worth of damage was assured it would be taken care of.
I sent quote pics and video as they requested. The drivers fought in my yard for 5 hours over calling a tow truck cause that was going to cost them too much money, finally at 10pm they got a tow truck out after harassing my neighbors. They will not return calls, email or text Ashley says not their problem it is the truck drivers responsibilty.
They offered to only pay half of the damages not to mention months before we paid 2000.00 to have area cleaned up and leveled out. This is not right to treat customers like this and they need to pay for damages they did.
Product or Service Mentioned: Delivery Service.
Reason of review: Problem with delivery.