Ashley Furniture - Minimal use of couch .... peeling everywhere !
I bought this couch in 2013 for my winter condo in Pompano.The couch is hardly in use, as I am here only 2 months a year.
The couch has basically 6 months of light total usage....since there are no children or pets. After being absence since April, my red coloured leather couch just started to peel off rapidly and basically disintegrating all over the couch upon my return on Jan 4th, 2016. I never seen anything like this and I was totally embarrassed towards my guests.
I then search Ashley Furniture on-line and notice that this situation has happened hundreds of times and I want to join any group complaints/class action activities there might be.
This type of extremely poor product craftmanship (or lackthereof) should be penalized especially when they call the product......DURAblend.
Does anyone ever expect a ~$1000 couch to last only a few months of usage???Flabbergasted.
More Review Details
What I liked
- Initially the sofa
What I disliked
- Lack of follow up and horrible quality of sofa
- Reason of review:
- Bad quality
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Ashley Furniture Alliston Durablend Couch
- Review category
- Furniture and Decor