After ordering $2500.00 in furniture, I waited about two weeks and never had a call to inform me on a delivery date! I call salesperson and she proceeds to tell me she has no idea when to expect the shipment.
She said she would try to find out something but I would receive a call when it arrives at the transfer warehouse. 2 weeks later still no call! I called the showroom and I was told around 5 weeks after the order was placed I should here something. Now I expressed my anger, the company has my money but noone can tell me anything!
8 weeks after I paid they finally call to give me a delivery date. One hour before delivery the call to let me know the dining room table I will receive is just a "loaner table" but they will get back with me when they can deliver a replacement that is not damaged. The delivery guys show up (before the time I was told) it's rainy day, walk in my house and across my white carpet with mud all over their shoes. Couch shoes up and looks like my 7 year old did the stitching on the leather.
Large round living room chair is leather around some boards absolutely no padding..I tell them to put the piece of %&*$ back on their truck. A week later they cannot tell me when I will receive the new chair and noone wants to talk about giving me my money back!
The saga continues! Take my advice DO NOT spend your money or time dealing with this company!!!
Product or Service Mentioned: Ashley Furniture Table.