State: New York City: Brooklyn Clear all filters (14 of 2571 reviews match)
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Can't get anyone at the Memphis location to call me back. Delivery date has been moved up 3 weeks making it a 5 week order. Horrible, horrible customer service. I called corporate office &I was told each location is individually owned, they couldn't help me. BUYER...
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Company wrote 0 private or public responses to the review from Aug 30, 2016.
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Ashley Furniture - Furniture Set Review from Brooklyn, New York

I bought a bedroom set last April and now we noticed a crack on the headboard. The furniture is inferior compared to the price you pay . Consumer affairs and the local store was very lackadaisical to even attempt to offer a resolution even though it's within 1 year .Do yourself a favor stay away from this company it's like the saying goes all that glitters is not gold the furniture may look nice but it's absolutely junk .
Company wrote 0 public responses to the review from Jan 27, 2016.
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Website
#778671
ashley couch peeling after 4 years its not worth a penny need a full refund ashley couch peeling after 4 years its not worth a penny need a full refund ashley couch peeling after 4 years its not worth a penny need a full refund ashley couch peeling after 4 years its...
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Company wrote 0 public responses to the review from Jan 06, 2016.
Anonymous
Anonymous

Yeah I tried to return my car after it started having problems after 4 years of every day use and they wouldn't let me either. Said something like "stuff wears out and no one ...

#765152
In 2011, we bought a blended leather sofa, love seat and reclining/rocking chair. In 2013, the "leather" (a gossamer thin layer bonded to a durable fabric backer) began peeling/flaking away from the backer fabric on the sofa and the love seat (oddly, the recliner chair...
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Company wrote 0 public responses to the review from May 02, 2015.
3.8
I liked
  • Customer service
I didn't like
  • Quality of materials
#630171
A former friend purchased me an Ashley couch. The day it arrives, I ask for a receipt to which they say they don't have one and I don't need one- there's a warranty. I loved the sectional so I figured if anything went wrong, My friend should have one. Anyway, about two...
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Company wrote 0 public responses to the review from Mar 27, 2015.
1.0
#614129
THEY WILL SWITCH PRODUCTS AND IF YOU CATCH THEM THEY WILL OFFER A DESCOUNT DUE TO THE MISTAKE. IF YOU DO NOT TAKE THE DISCOUNT FOR THE ITEM YOU DO NOT WANT THEN YOU ARE OFFERED FULL STORE CREDIT FOR ANY OTHER ITEM. WHEN YOU ASK FOR A REFUND THEY WILL SAY IT IS...
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Company wrote 0 public responses to the review from Dec 18, 2014.
1.0
#571783
i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn NY. the sales person name is Moris. He was talking to me that those were the best table better than Raymour & Flanigan. also moris has told me...
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Company wrote 0 private or public responses to the review from Aug 29, 2014.
1.0
#527598
I can not believe what happen to me..I paid my bill by by this automatic voice. . $118.68 . Tehy took out of my checking account $518.68. I were unaware of this. A month later I get bill stated that I paid out this extra and I pay none. I called them and spoked with...
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Company wrote 0 public responses to the review from Jun 23, 2013.
#422486
1st waited over a month and a half for delivery from the 2weeks promised now crappy furniture gets damaged no problem I bought warranty that covers everything wrong now they give me a list of things not covered which includes everything nothing is covered don't...
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Company wrote 0 private or public responses to the review from Sep 11, 2012.

Contact Ashley Furniture

Mailing Address:
Ashley Furniture Ind., Inc.
Attn: Consumer Affairs One Ashley Way
Arcadia, Wisconsin 54612
United States
Phone:
(800) 477-2222
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Ashley furniture is the worst company I ever dealt with cheap overpriced furniture terrible customer service sold us extra warranty that does and gives you anything takes weeks to come see your problem had scratches all over my new dining room table 2months after I...
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Company wrote 0 public responses to the review from Dec 05, 2011.
Anonymous
bmac

Sofa is less than 3 years old. Leather is peeling off the cushions and the arm. Purchased warranty that was suppose to be good for five years. Contacted both Ashley and war...

Anonymous
Anonymous

I agree. Ashley Furniture is horrible to deal with. They didn\'t tell us until we were checking out that we wouldn\'t get the furniture for 3-8 weeks. Of course, they got thei...