(7 of 2571 reviews match)
Ashley Furniture 11755 Commons Drive Cincinnati, Ohio 45246 On Aug. 8, 2009 we purchased a motorized reclining couch and two chairs. The sales person told us if we purchased the additional five year protection plan for $199.95 all mechanical and electrical components...Read more
Company wrote 0 public responses to the review from Jan 09, 2013.
I purchased a sleeper sofa from Ashley furniture 8 mos ago. The material is fraying, the back cushions are attached to the back and they are seperating from the back. Ashley is refusing to fix stating its normal wear and tear and customer inflicted (I guess that...Read more
Company wrote 0 public responses to the review from Nov 09, 2012.
Purchased a couch for my friend in September. Couch seats started to sink on both ends. They have been out to repair it four times and have now scheduled a fifth time. It is clear they are going to let the manufactures warranty expire and then not honor the extended...Read more
Company wrote 0 public responses to the review from Jan 19, 2012.
We purchased a leather sofa and love seat from Ashley Furniture,Springdale, OH in November 2008. I have paid around $1000 for these.It has not been 3 years since our purchase and the leather has started peeling off. We called up the customer service and were told that...Read more
Company wrote 0 private or public responses to the review from Sep 13, 2011.
We bought a leather couch from Ashley furniture a year or so ago. We were convinced to get the warranty. We paid over 100$ dollars for the warranty. The other day we noticed a stain on the couch. It is down between the arm rest and the cushion so we did not notice it...Read more
Company wrote 0 private or public responses to the review from Nov 05, 2010.
Delivery was confirmed so I got rid of my old furniture. Later was told it was damaged and would be 7-10 days. Went to store to see if I could get it sooner. When the manager looked it up, she said it wouldn't be delivered for another 3-4 weeks! This was a Saturday and...Read more
Company wrote 0 private or public responses to the review from Mar 02, 2010.
Hi. I worked for an Ashley Furniture store in Cincinnati, Ohio. This review is for anyone thinking of working at Ashley as a commissioned salesperson. Look over the terms- you are an employee at will. They can fire you for almost any reason. That being said, I was...Read more
Company wrote 0 public responses to the review from Feb 19, 2009.
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