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Ashley Furniture 11755 Commons Drive Cincinnati, Ohio 45246 On Aug. 8, 2009 we purchased a motorized reclining couch and two chairs. The sales person told us if we purchased the additional five year protection plan for $199.95 all mechanical and electrical components...
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Company wrote 0 public responses to the review from Jan 09, 2013.
#373960
I purchased a sleeper sofa from Ashley furniture 8 mos ago. The material is fraying, the back cushions are attached to the back and they are seperating from the back. Ashley is refusing to fix stating its normal wear and tear and customer inflicted (I guess that...
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Company wrote 0 public responses to the review from Nov 09, 2012.
#357782
Purchased a couch for my friend in September. Couch seats started to sink on both ends. They have been out to repair it four times and have now scheduled a fifth time. It is clear they are going to let the manufactures warranty expire and then not honor the extended...
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Company wrote 0 public responses to the review from Jan 19, 2012.
Anonymous
Ashley Furniture in Fort Smith

Bought a dining room set and buffet to match. The buffet was built poorly. It was not damaged by shipping, it was actually built incorrectly to where one of the legs would not...

Anonymous
W.Taylor

I purchased a 6 piece bedroom set and the decorative drawer pulls are breaking 1by 1... cheaply manufactured. There are 23 matching on my furniture and the internet and Ashley...

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Peeling Leather Sofa from Ashley Furniture
Peeling Leather Sofa from Ashley Furniture
Peeling Leather Sofa from Ashley Furniture
We purchased a leather sofa and love seat from Ashley Furniture,Springdale, OH in November 2008. I have paid around $1000 for these.It has not been 3 years since our purchase and the leather has started peeling off. We called up the customer service and were told that...
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Company wrote 0 private or public responses to the review from Sep 13, 2011.
Anonymous
Jeff Egan

Ashley Furnature has a one star review out of five stars in consumer reviews and people are surprised about poor quality and service, really? For a really good American made 1...

Anonymous
Faye Ploppert NJ

I have a Couch and a massage love seat, it's peeling and it's all over the house. I bought my from Jargons Furniture in NJ. I got a message from The owner said if anybody take...

We bought a leather couch from Ashley furniture a year or so ago. We were convinced to get the warranty. We paid over 100$ dollars for the warranty. The other day we noticed a stain on the couch. It is down between the arm rest and the cushion so we did not notice it...
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Company wrote 0 private or public responses to the review from Nov 05, 2010.
Anonymous
Detet831

My bedroom set and couches came with lamps which the boxes were not opened so I put them together and instead of having a 3 switch in only turns as a 2 switch.When I called th...

Anonymous
Detet831

Ashley Furniture is a rip-off

Delivery was confirmed so I got rid of my old furniture. Later was told it was damaged and would be 7-10 days. Went to store to see if I could get it sooner. When the manager looked it up, she said it wouldn't be delivered for another 3-4 weeks! This was a Saturday and...
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Company wrote 0 private or public responses to the review from Mar 02, 2010.
Anonymous
Krisha

Was told that the Chinese New Year at the end of Jan. has caused major delays on all Ashley Homestore Orders. The Ashley Homestore Direct personnel was no help at all. I a...

Anonymous
thoushaltnotlie

Contact your District Attorney Office and file a complaint.

Hi. I worked for an Ashley Furniture store in Cincinnati, Ohio. This review is for anyone thinking of working at Ashley as a commissioned salesperson. Look over the terms- you are an employee at will. They can fire you for almost any reason. That being said, I was...
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Company wrote 0 public responses to the review from Feb 19, 2009.
#145482

Contact Ashley Furniture

Mailing Address:
Ashley Furniture Ind., Inc.
Attn: Consumer Affairs One Ashley Way
Arcadia, Wisconsin 54612
United States
Phone:
(800) 477-2222
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