This company has the worse customer service! I paid for furniture that I was told was available with delivery planned for the last week of July.
I was told someone from the store would contact me to arrange delivery date and time. After 3 weeks of not hearing from anyone I called the store only to be told that my furniture would not be available until Sept. I made several attempts to resolve this but as yet have been unsuccessful. No one will return my calls, and when I call, the manager or 'person' I need to speak to to handle the situation is unavailable- either in meetings or off.
They have ruined my surprise room makeover for my daughter and could care less.
Neither the salesperson, store manager or anyone of the 3 people i have spoken to in customer service have offered an apology for the circumstance. Terrible, terrible business!
Product or Service Mentioned: Ashley Furniture Delivery Service.