Boca Raton, Florida
Not resolved
1.7
Details
1 comment

Bought hide-a-bed couch and loveseat for over 3000$ in November 2011. After 1 year, started crackling...after 2 years, little peeling and now after 4 years you can't even look at it !

When we sit on the hide-a-bed couch, we are sitting so low that the bed touching the floor.

Furniture store no longer in business, cannot go there but Ashley Furniture should be held responsable and at least offer replacement products. They should remove that products from their store or stop making this. I saw many reviews extending from 2008 to 2011. When you get a bad review, you correct things, no ??

Not impressed and for this high price....its very very cheap !

Product or Service Mentioned: Ashley Furniture Loveseat.

Reason of review: Bad quality.

Monetary Loss: $3000.

Preferred solution: Let the company propose a solution.

Ashley Furniture Cons: It peeled away after a year, Quality of furniture.

  • peeling
  • DuraBlend material
  • Cheap Product
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Anonymous
#1056747

1. Literally everyone that has ever owned a piece of furniture knows that bonded leather is garbage and is going to peel and crack but stores have to carry it for all the people that want the leather look without having to pay for actual leather.

2. Unless you have been living under a rock your whole life it is very well known that Ashley furniture is the lowest quality out there and their customer service is non-existent.

There is no such thing as a warranty with them but people keep buying there because of the name and because they put a *** high price on everything and offer you a "deal" of 30-60% off and customers with no common sense actually think they are getting a huge deal when in fact the initial price was completely fake and even with the huge discount you are paying way more for their garbage furniture than you would for decent quality anywhere else. Unfortunately people keep buying their *** and then when it falls apart in a year they get on here to complain but Ashley already has your money and isn't going to take care of any of it so they win

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