Buffalo, New York
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Update by user Apr 22, 2013

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Original review posted by user Apr 22, 2013

I purchased a coach and rocking chair set leather and coach has cracked and side and discolored badly and was rold leather was real and repair man came out to replace it and still looks awfully bad.The representative n phone said the reason it is discolored is because the oils from my body makes leather lose color.

Related: Ashley Furniture - Bad Customer Service

I have several leather coats and none have discolored due to oils from my skin.

i wanted to take it back and get my money and I was told only repairing could get done warranty is only for one yr.This is a disgrace what this company is doing.

Review #402429 is a subjective opinion of a user.

PRODUCT OR SERVICE Ashley Furniture Sofa
Reason of Review / Monetary Loss Not specified / $3900
Preferred solution Not specified

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