Chicago, Illinois
Not resolved
1.0
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I purchased a couch and love seat from Ashley furniture in feb. 2012.

about 18 months later the couch and love seat started peeling!

I called the warranty company to no avail, they told me that the warranty did not cover peeling. I contacted Ashley and the sent me more covers for the seat of the couch. Of course that didn't last, by the time I got covers for the couch, the arms of the couch and love seat were peeling!

My living room looked awful!

I ended up getting rid of the furniture because it looked so awful! I was so embarrased!

Product or Service Mentioned: Ashley Furniture Sofa.

Reason of review: Bad quality.

Monetary Loss: $2000.

Preferred solution: Full refund.

Ashley Furniture Cons: Product, Quality, Lied about warrant, Product quality.

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