I purchased a couch and love seat from Ashley furniture in feb. 2012.
about 18 months later the couch and love seat started peeling!
I called the warranty company to no avail, they told me that the warranty did not cover peeling. I contacted Ashley and the sent me more covers for the seat of the couch. Of course that didn't last, by the time I got covers for the couch, the arms of the couch and love seat were peeling!
My living room looked awful!
I ended up getting rid of the furniture because it looked so awful! I was so embarrased!
Product or Service Mentioned: Ashley Furniture Sofa.
Reason of review: Bad quality.
Monetary Loss: $2000.
Preferred solution: Full refund.
Ashley Furniture Cons: Product, Quality, Lied about warrant, Product quality.