Peeling Leather Sofa from Ashley Furniture
We purchased a leather sofa and love seat from Ashley Furniture,Springdale, OH in November 2008.I have paid around $1000 for these.It has not been 3 years since our purchase and the leather has started peeling off.
We called up the customer service and were told that the warranty has expired and hence they cannot do anything about it.They told that I need to get it repaired at my own cost. When we bought the furniture, we selected Ashley because they claim to have excellent quality.
They were not even bothered about getting it repaired even when I told that I would take care of the repair costs.I must say that their quality is worse and I would not recommend anyone to buy furniture from their store.I have never seen a good quality leather sofa getting ripped off within 3 years of purchase.It is really frustrating!
More Review Details
- Monetary loss:
- Product or service
- Review category
- Furniture and Decor
You May Also Like
- "Approximately two years ago I bought a rocking recliner that had Durablend "leather" and now I have a chair that is splitting, cracking and peeling. It seems to me that..."
- "Problem started three months after we bought our furniture the leather started peeling so we contacted the they sent a tech out who looked at it said he had to..."
- "February 16, 2012 I purchased a Durablend Black Reclining Sofa "ASH2370088" and Also purchased The Durablend Black Reclining Loveseat w/ console "ASH2370094" , and Purchased the 5-year Extended..."
- "I was emailing and talking on comments with this girl @Tifflatowski92 and she convinced me to trade her my louis vuitton favorite pm for her louis vuitton favorite mm and..."
- "I received a top I ordered with a black spot on the back. I filed for a return on their website and uploaded pictures asked. they offered me 20% and..."
- "A few months ago I purchased Highster Mobile Cell Phone Spy software for 69 dollars. The site at http://highstermobile.com did not indicate anything about purchasing a monthly subscription so I..."
- "My trash keeps getting Skipped...they say there are cars parked on the corners, but theres NOTHING on the corners!! I have called Several times but the problem is still..."
- "I'm boycotting Cincinnati Bell on Facebook. Their social media team doesn't respond to criticism, which proves they don't care about customers. So, I started @BoycottCincinnatiBell page (https://www.facebook.com/BoycottCincinnatiBell). Like the page..."
- "Lebron James and the Cavs came to Cincy last Wednesday night 10/15/14. I would have gotten tickets earlier but my son was supposed to have a soccer game -..."