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After purchasing a Leather recliner chair and not being told that if need special care because its a dura-blend of leather now it started to peel and crack After reading the review this name company furniture is know for peel and they also said ASHLEY claims they dont...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, thank you for providing your feedback on this item and your experience. We would be happy to try to help with this issue. Please feel free to reach out to Fanfeedback@ashl...

2.5
I liked
  • Salesman and manager were great
  • Initial sales person
  • Store a
I didn't like
  • Quality
  • Return policy
#936063
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Furniture Review

Warning!!!! Poor quality woods terrible product
#815099
I'm not going to talk about the bad quality of their furniture or the poor costumer service, but they are advertising prices, deliver you the wrong item ( after you showing the exact item to the sales person and confirm the price with him!!!)and then asking you to add...
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Anonymous
Dan

Completely agree. Had a very similar situation happen this weekend. Bait and switch. Management doesn't care about customer service, they only care about their commissions and...

1.0
#739761
Invoice number: 950598 My name is amose blanc. I had i bad experience. I was lie by your employer to get the 3year warranty for my bed. It not even a year yet the frame broke while my son was asleep. You rep said it is not a manufacture defect it is not covered. I...
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They told us to write to their contact page and that they'll take care of the issue... And this is the response that I get from Ashley Furniture, "Cynthia, We’re sorry to hear about your experience at your local Ashley Furniture HomeStore and we understand your...
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Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking.
Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking.
Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking.
Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking.
Purchased a durablend leather couch and loveseat from Ashley 2 years ago it started cracking and peeling everywhere. Called the MFS protection plan said not covered normal wear and tear. Was told this furniture would last up to 15 years if taken care of. False its...
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Anonymous
Diane

I bought the same exact sofa from ashley. Went out in the trash!! All bubbled up and cracked and we hardly ever used it!

Anonymous
Sandy

The same thing happened to us but with furniture purchased from living spaces. The so called durablend or polyurethane material is absolute TRASH.

I purchased a living room set from Rooms and Things; Manafacture Ashley it is horrible within months all the cushions, throw pillows have smashed down they replaced them 3 times each time only lasting a couple of months before smashing down again. Ashley refused to...
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Anonymous
Teri

I bought a electric reclining set from the Ashley store in Tukwila. The set rubs every time you put it up or down. Some of the lights on the switches stay on and others are of...

I had furniture delivered today that's damaged. I called the store and evveryone I spoke to transfered me to someomeone else. This is very frustrating. I am going to the store this evening a speak to someone in person. They have one week to deliver a new sofa to...
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Anonymous
ron 145

Don\'t buy furniture from this company. They delivered damage furniture. Poor customer serv. I was stuck with a 600 dollar kitchen dinning set. Four damage chairs. I went ...

We recomend not working at Ashley's. Our oppinion is on a vast magority opinion of our peers. Number one they have the worst medical plan available. Take my word for this you will be paying more than your pay check when you need medical help. The main people...
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Anonymous
Thanks

I supposed to have an interview today. I\'ll have my guard up!

#183520

Contact Ashley Furniture

Mailing Address:
Ashley Furniture Ind., Inc.
Attn: Consumer Affairs One Ashley Way
Arcadia, Wisconsin 54612
United States
Phone:
(800) 477-2222
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I had a piece of furnture I bought in June and it was damaged when they delivered it. It still has not been replaced. I also bought a leather couch from them and picked up the 10 year warranty. I can not get anyone to look at my couch. Ashley sells the warranty and...
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Anonymous
Heather

I was going to get a couch from Ashley - now I won\'t. Thank you for sharing your experience.