Purchased a couch for my friend in September. Couch seats started to sink on both ends.
They have been out to repair it four times and have now scheduled a fifth time. It is clear they are going to let the manufactures warranty expire and then not honor the extended warranty. Their furniture is horrible and they do not stand behind their products. I will never buy from them again and have warned everyone to stay away from them.
Am now going to ask for a refund so I can go and buy a couch somewhere else. Really angry and fed up!
Product or Service Mentioned: Ashley Furniture Warranty.