What has happened to Ashley Furniture quality control? It is totally untrustworthy with almost every piece of furniture we have bought this year having some type of damage with poor replacement delivery.
This dining table was built not square to frame and missing hardware; chairs unpacked with gouges on the seat; nails driven through top of seat; and bench seat dented and not square to frame. Who approves these pieces for sale with gouges, scrapes, nails, etc? Just getting to dislike the poor quality that we don't see with IKEA or other brands. We know this is not Haverty's or Lazy Boy high end furniture, but this is ridiculous.
It's such a hassle having to check at the store just to see of new furniture is actually built new and undamaged. We will call the store to figure out whether to take back the damaged parts for replacement or just bring the entire dining set back for a refund and stop buying Ashley Furniture brands all together for better quality furniture.
Product or Service Mentioned: Ashley Furniture Furniture Set.
Reason of review: Bad quality.