Purchased a couch set - surface of the sofa upholstery wearing off.
I purchased warranty - they say won't cover.
Customer service kicked me out.
Wasted 270 Dollars on warranty.
Bargain best price don't pay a penny for warranty !!!
You get nothing in service after your purchase !!.
When I called customer service they said this type of problem is not covered under warranty. If the material won't even last for an year why is that ASHLEY collecting warranties for 3 + years from customers. They very well know the product they are selling and it is pure cheating selling warranties which they don't honor.
BEWARE of these fake promises and warranties !!
Save your hard hard earned money.
I was fooled by making me purchase PREMIER WARRANTY !!
Product or Service Mentioned: Ashley Furniture Furniture Set.
Reason of review: Warranty issue.
Monetary Loss: $1000.
Preferred solution: Let the company propose a solution.