Ashley's furniture has horrible customer service and mean owners.They will talk to you as if you are a nobody.
I have called fatimia and sam for the past three weeks and left messages. They will never call you back.
Purchased furniture from them and have had repairs 3 times since December, cushions are worse each time. I want a refund or store credit. Told me we never refund for furniture. the store manager Derik Tereall in waldorf, md acts like he will do something and contact corporate ,but never does. Told me I had to go back to customer service to have more repairs. they never return my calls. This has been going on for six months.
Please do not shop here. Save your money. I am looking for a lawyer to file a lawsuit against them.
He says he has everything written down but will not show me proof or where I signed.I know hes lying so all he can do is threaten and scare me.
Product or Service Mentioned: Ashley Furniture Furniture Set.
Reason of review: Bad quality.
Monetary Loss: $2250.
Preferred solution: Full refund.
Ashley Furniture Pros: Look of the furniture.
Ashley Furniture Cons: Every things involved with their service.