I went to Ashley for a new mattress, and asked to see the memory foam mattresses. I was only shown one brand and the sales clerk told me all the others in the store contained latex(which I am allergic too) so there was just the one brand. This was of course a lie she was trying to sell me the most expensive brand.
I did end up buying one and was informed that I had 30 days to exchange or return. When I receive my mattress it is not the one I ordered and it is hard as a rock when I ordered a plush. I called to inform them of the mistake and was told that since it was at my house it was my problem. There is a no return policy and if they make the mistake you still can't get the product you ordered, you are stuck paying for something you didn't want.
The district manager told my husband that I was crazy and there was nothing he was going to do since it has been in my house for all of 24 hours and we took the bag off, when it was the delivery men who did this.
I will NEVER go to this store again and be LIED to when I spent over 2500.00 on *** that I literally had to give away just to get it out of my house.
BOYCOTT Ashley Furniture!!!!!
Monetary Loss: $2500.