Jacksonville Beach, Florida
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20 comments

Purchased the piece of furniture in 2008 in the Jacksonville Florida store. We were told that it would last us a lifetime.

We were also told that the extended 5 year warranty would cover any damage. These people are *** car salesmen. Started peeling and wouldn't stop. Call the warranty company only to find out they don't cover this issue.

What a waste of money. All we want is a new couch. I am will to go through the trouble to file a Lawsuit.

Please stay away from Ashley cheap furniture homestore.

you can clearly see my couch below. Pissed cant even describe how I feel.

Product or Service Mentioned: Ashley Furniture Warranty.

Monetary Loss: $700.

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Mateusz
#1743740

Did you already file I would like to be apart of this.

Anonymous
#1550694

I’m in on the suit

Anonymous
#1542930

We also bought a durablend recliner that's peeling and looks horrible, had the warranty, they won't do anything! It's awful, ridiculous and I'm glad they keep being sued. We didn't even realize we weren't buying leather, our salesman said it was.

Anonymous
#1550697
@Missi

They lie and make a lot of money on selling you the warranty

Anonymous
#1502612

We spent over $3000 plus bought a 5 yr extended warranty and have the same problem and of course it not covered. I really wish someone could hold Ashley accountable for such a poor product and misleading information.

Anonymous
#1379331

I too purchased 2 durablend sofas after I was told it wore better than leather. Both sofas are peeling a cracking. They are ugly.

Anonymous
#1162251

How can I join in on the lawsuit against Ashley Furniture?

Anonymous
#1382885
@Anonymous

I'm in let me know!

Anonymous
#1432402
@Anonymous

How can I join have same problem

Anonymous
#1048696

We bought the same couch and had the same issue. We'll NEVER buy from them again.

Anonymous
#1016680

We bought these exact couches from Ashley and the exact same thing happened when they were about 4 years old. We threw them out.

Never buy from Ashley!

We were also told by the sales guy they were real leather, I guess our mistake since we were young and never had bought brand new furniture before and didn't know real from fake. The labels on the couch said they were made of polyurethane, no mention of leather anywhere on the tags.

Anonymous
#946609

I had the same problem with the peeling after only about a year!! Ashleys service and furniture sucks big time stay away, you'll be throwing your money away

Anonymous
#938719

Same issue! Bought it right at 5 years ago.

It's totally falling apart.

Had to go buy a new sofa. Do not purchase Ashley furniture!

Anonymous
#787097

I am having the same issue and I'm furious.

Anonymous
#772015

THEY SELL *** AND i AM AMAZED AT HOW BLIND THE PUBLIC IS TO THEIR CHEAP, MANUFACTURED GARBAGE!

Anonymous
#1550698
@Max

Right on with that comment.

Anonymous
#710359

Same thing has happened to my couch...the flaked off pieces are all over my house!!!

Anonymous
#670580

i only have 2 months with my sofas from them n purchased for 2000 called n gave me so many excuses they are peeling in spots told it was bonded leather then i find out its polyester im so upset in that case i shouldve gone n purchased sum at the swapmeet prolly wouldve last longer and cheaper im so annoyed this business needs to be distroyed and not sld for good!!!!! :( :(

Anonymous
#670482

u get what u pay for... you want leather ? well pay LEATHER price!

Anonymous
#946616
@grow up

How do you know they didn't pay "leather" price smart mouth.

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