On 6/2020 while looking for a two seater recliner I found that most had a console in the middle. Being a cancer patient and elderly my only entertainment is watching tv.
Therefore on my doctors suggestions I would need to recline fully. I explained this to the sales person and his manager that I needed one that was at least 70 inches in width since I am 5 feet five inches. They both said they could sell me the two ends of the recliner minus the console. I hesitated and told the that looked too short.
The salesperson got his ruler and assured me that the two ends measured 70 inches Well the two ends only measure 64 inches
Therefore I am requesting a full refund so that I can comfortable recline. It's been three weeks now and the last correspondence stated that all the store was willing to do was to sell me the console.
User's recommendation: Do not do business with this fraudulent business.
Location: Memphis, Tennessee
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