Review about Ashley Furniture Durablend Sofa from Washington, District Of Columbia

I purchased the extended warranty through GBS for my Ashley Durablend couch and loveseat and was told "peeling isn't covered on Durablend only on top grain leather products".Both are peeling in several places.

When I was sold the warranty I was of course promised that everything was covered. They don't even give you a copy of what is coverwd at purchase.

Now that I am researching this because of this horrible issue and lack of customer service I am finding tons of the same exact issue.Ashley needs to make this right!!!

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Reason of review:
Warranty issue
Product or service
Ashley Furniture Durablend Sofa
Review category
Furniture and Decor
review #786418

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Feb 15 #1111997

1. That's why you don't buy anything from Ashley cuz there is no such thing as a warrant or customer service there 2. That's why you don't buy a bonded leather sofa cuz it peels without 3 years 100% of the time but you bought it cuz it was cheap and you thought you were getting a good deal and 3. Don't waste your time posting on here or anywhere else because all Ashley stores are franchises and they could absolutely care less what complaints people post online cuz people keep going back and buying more and more there and that's why they are the biggest furniture retailer in America cuz people are dumb and think the store looks nice and they are getting a good "deal" there

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