Review about Ashley Furniture Sofa from Boynton Beach, Florida

Update added by user Mar 23

I was told if you relocate the original store manager where you purchased doesn't have to work with you.

The corporate customer service is not to help customer resolve issues.

Original review posted by user Mar 22

Ashley furniture is getting away with ripping off the hard working people of America with their inferior made in China junk!!They don't stand by their products even when they know it's a manufactures defect!

How can they get away with this?

My couch is peeling by the day and half of it is bald in less than 6 months.I wish I had done research before I bought in 2011

This review is a subjective opinion of a user.
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More Review Details

Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

  • What I liked
    • Initially the sofa
    • Price
  • What I disliked
    • Store manager jose in matthews nc
    • Having to fight over something that is clearly a defect
    • No refund policy

Reason of review:
Bad quality
Product or service
Ashley Furniture Sofa
Review category
Furniture and Decor
review #815193 by

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