Kyle, Texas
1 comment
Resolved

Update by user Feb 24, 2015

I finally paid my neighbor to assemble my bed. The parts were shipped to me. I never heard back from Ashley, except for the bill.

Original review posted by user Jan 10, 2015

I bought a bed in December.Its been delivered in 3 shipments & still not assembled.

Now I have parts of it on the floor & leaned up against the walls of my bedroom,;for over a week.No call back from Ashley, today, about this.

Review about: Bed.

Review #580638 is a subjective opinion of a user.

1.0
Customer service
PRODUCT OR SERVICE Ashley Furniture Bed
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with Ashley Furniture?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
karma200
Aldine, Texas, United States #933103
A person came out last Tuesday, presumably to assemble the bed. When she got here, she started taking pictures of the parts. I asked her, if she brought the hardware. She says "There's no hardware? Omg!". I asked her why she came out. She said that the hardware was "sent to me." I asked when it was sent. She said about a week ago. I told her they didn't know it was missing until last Friday (about 4 days ago). She said she would have the hardware sent to me by UPS.

You May Also Like

"Purchased a durablend leather couch and loveseat from Ashley 2 years ago it started cracking and peeling everywhere. Called the MFS protection plan said not covered normal wear and tear...." Read more
"We purchased a leather sofa and love seat from Ashley Furniture,Springdale, OH in November 2008. I have paid around $1000 for these.It has not been 3 years since our purchase..." Read more
"We bought a mattress without being told that it's a floor model and now that I found two huge slits on the memory foam, they are telling me that they..." Read more
"Visited Ashley in Gastonia NC on Black Friday 2016, Brendan was my sales person as I have bought things from him in the past. I was looking for a mattress..." Read more
"I ordered seat covers, a cargo area cover and Weathertech floor mats. The first problem was that when I placed my order the shipping amount was listed as $19. It..." Read more
"So I received a defective RC vehicle from them a few weeks ago. Sent in a customer service ticket right away. They told me I was missing some info and..." Read more
"Delivery co cut the love seat an left at my home did not notice until they left.... I am still working on my delivery return fee. Through our local tv..." Read more
"So i wanted to start reselling spinners . At DHgate i found tre best prices with big sortiment of spinners . Even better part was free shipping for such big..." Read more