Charlotte, North Carolina
1 comment

Ashley Home Furniture DOES NOT stand behind their products.I was sold a sofa and recliner that start crackling and peeling a year after I had purchased it.

I had also purchased a 5 yr protection plan, which is worthless, and only got the run around from BOTH companies! I have all paperwork and emails where I tried to get something done about this piece of junk I bought. They always blame you for their poorly made products. I will NEVER buy furniture from them again!!!

Less than 5 years.....I'm stuck with a very embarrassing piece of furniture. Too bad AHF won't make things right and make happy customers.

The $200 refund to use in their store is NOT going to replace my furniture.I have shown pictures to many people and each one said that was rediculous!!!

Review about: Sofa.

Review #574673 is a subjective opinion of a user.

2.3
Website
Value for money
Warranty
Style and Design
Customer service
Product or Service Quality
Delivery Service
Staff
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with Ashley Furniture?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
never quality
Allison Park, Pennsylvania, United States #921981
I too, will never buy Ashley furniture again. I brought furniture for my mom's home and my own from Ashley and none of it is quality. I think the furniture in the show rooms are set up to feel as if it is quality made but is not the same furniture delivered to your home. Terrible furniture with cardboard.

You May Also Like

"Bought the living room set in January of 2014 (estimate). Within a few months the "LEATHER" started peeling. I thought it would be just a very small part but it..." Read more
"3 PC. Living room set has been constantly peeling and falling apart set is less than 2 years old purchased in November of 2013 called salesman 5 months ago got..." Read more
"I have had this sectional couch for a little over two years but it has started to peel. It was bought at Ashley Furniture in Davie, FL a little over..." Read more
"On the date of 10/24/11I purchased a living room set from Ashley Furniture .The set consisted of ,A couch and love seat, 2 end tables ,one soft table.I thought..." Read more
"On March 6 I ordered two ( extra small and small) "Forget Princess I want to be an Astrophysicist" tee shirt as a birthday present. The confirmation stated they would..." Read more
"Wendy Kinnear ID no: 7696892 72 campsie Road, Dear sir/madam, I have received tickets for Good Morning Mr's Brown that I ordered for Viagog and I think you have sent..." Read more
"I ordered the Buy one get one free nuwave oven with the free upgrade. I got the two ovens and they charged me $29.95 per oven for shipping (they were..." Read more
"We have had our new "luxury" 5th wheel for 4 years and have had over 40 issues. It has gone back to Indiana to the factory 3 out of the..." Read more