Ashley Furniture - Review about Sofa from Charlotte, North Carolina

536 of 2028 Ashley Furniture reviews

Ashley Home Furniture DOES NOT stand behind their products.I was sold a sofa and recliner that start crackling and peeling a year after I had purchased it.

I had also purchased a 5 yr protection plan, which is worthless, and only got the run around from BOTH companies! I have all paperwork and emails where I tried to get something done about this piece of junk I bought. They always blame you for their poorly made products. I will NEVER buy furniture from them again!!!

Less than 5 years.....I'm stuck with a very embarrassing piece of furniture. Too bad AHF won't make things right and make happy customers.

The $200 refund to use in their store is NOT going to replace my furniture.I have shown pictures to many people and each one said that was rediculous!!!

This review is a subjective opinion of a user.
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Reason of review:
Bad quality
Product or service
Sofa
Review category
Furniture and Decor
review #574673

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536 of 2028 Ashley Furniture reviews
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never quality

Dec 28, 2014 #921981 Allison Park, Pennsylvania, United States

I too, will never buy Ashley furniture again. I brought furniture for my mom's home and my own from Ashley and none of it is quality. I think the furniture in the show rooms are set up to feel as if it is quality made but is not the same furniture delivered to your home. Terrible furniture with cardboard.

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