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I visited Ashley store to buy furniture with my family ( wife, 2 kids) for my new home and the store manager Trevor was very aggressive, intimidating and very rude. It is one of the worst shopping experiences and I wasn't expecting that from a store like Ashley I...
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1.0
#1303848
Ashley Furniture - Leather cracking and peeling
We purchased a “leather” sectional sofa, with matching ottoman and a barrel chair 3 years ago. About 7 months ago the ‘leather” ottoman began to crack and peel. We bought expensive leather lotions to try to stop or at least slow the process but nothing helped. It gets...
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2.3
#1302239
We were told that someone had to be home in order to accept the delivery, when asked if it could be our 14 year old child, they said yes that is fine. Day of delivery, I was called at work saying that there had to be someone over the age of 18 available to sign for the...
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#1297111
I have had a awful experience with this company. I spent 4200 on a bedroom set and table and chairs. I was told it would all be in except one night stand and I would get that the following week. I ordered this stuff 3 weeks in advance June 9th and to be delivered June...
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1.0
#1296277
BUYERS BEWARE. AFHS 18060 Euclid Street Fountain Valley CA 92708. THIS COMPANY/LOCATION DESERVES A -10 and to NOT BE IN BUSINESS. As a retail leader and professional the business being ran here is unacceptable and has complete disregard for customers. With 10+ years in...
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2.4
#1292837
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Ashley Furniture killing me

This furniture small so bad I can't breathe and now my chest hurt and my noise won't stop running
2.4
Details
Customer service
Delivery Service
Reliability
Style and Design
Value for money
#1290607
Morris Furniture Co., Inc. dba Ashley Furniture HomeStore sold me damaged/refurbished furniture - not new as described online. Morris Furniture Co states they cannot reduce the price of this item; they can only continue to offer replacement or repair. Ashley Furniture...
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1.5
I didn't like
  • Return process
  • Quality and waranty
  • I did not like the way my problem was handle
#1290088
Furniture is okay, but the delivery teams were absolutely the worst that I have ever encountered. The men that made the two deliveries that brought my furniture were rude, inconsiderate and rather ignorant of how to set up my furniture. They traipsed through my home...
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1.0
I didn't like
  • Customer service is horrible
#1289357
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Ashley Furniture - Horrible cheap sectional

Ashley Furniture - Horrible cheap sectional
a piece of our sectional completely cracked and broke apart just by an average person sitting down. the piece is very cheaply made ashley not the warranty company will help . warranty was not worth having and they are very very rude
1.0
Details
Customer service
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1287919
I have a major problem with Ashley homestore in Lithonia,ga. 2013 my wife and Ibought bedroom set with two dressers. we also bought the warrenty program from guardsmark usa. well, six months later the bed frame broke. I called the store in Lithonia,ga/ management was...
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1.0
I liked
  • Salesman
I didn't like
  • Lack of integrity
  • Delivery service
  • Quality of the products
#1283482