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Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking.
Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking.
Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking.
Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking.
Purchased a durablend leather couch and loveseat from Ashley 2 years ago it started cracking and peeling everywhere. Called the MFS protection plan said not covered normal wear and tear. Was told this furniture would last up to 15 years if taken care of. False its...
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Anonymous
Buminfl

It's not real leather. Real leather would cost you $1000's.

Anonymous
Anonymous

I see that I am not alone. I have heard this story before with the pictures, receipts, etc and nothing happens. No responsibility is taken by anyone. Ashley blames manufacture...

Ashley Furniture - Leather Sofa Peeling
Ashley Furniture - Leather Sofa Peeling
Ashley Furniture - Leather Sofa Peeling
Ashley Furniture - Leather Sofa Peeling
Ashley Furniture - Leather Sofa Peeling
Ashley Furniture - Leather Sofa Peeling
I bought 2 Leather Sofas from Ashley's April of 2010 & purchased a warranty on them too $1,500 is what I paid for them. I had them no more then 2 years & they started peeling. I called Ashley's to put in a report so they sent me paper work to fill out. I...
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Anonymous
Edwerd

i have problem ashley furtniture too!!!!!! what is the purpose of there conformation call?they called to conform my order, witch was a couch to be delivered JUNE 26. next day....

Anonymous
Debra

I'd park that sucker in front of the store with signs on it....

#464056
Peeling Leather Sofa from Ashley Furniture
Peeling Leather Sofa from Ashley Furniture
Peeling Leather Sofa from Ashley Furniture
We purchased a leather sofa and love seat from Ashley Furniture,Springdale, OH in November 2008. I have paid around $1000 for these.It has not been 3 years since our purchase and the leather has started peeling off. We called up the customer service and were told that...
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Anonymous
Faye Ploppert NJ

I have a Couch and a massage love seat, it's peeling and it's all over the house. I bought my from Jargons Furniture in NJ. I got a message from The owner said if anybody take...

Anonymous
Anonymous

My fake leather is peeling off in three months March to June 2017. Worse company EVER!!!

Featured

Ashley Furniture - Durablend Peeling
Ashley Furniture - Durablend Peeling
My husband and I purchased a sectional from Ashley and as the others have stated, the Durablend started peeling. The salesperson had also told us that Durablend was more durable than leather. We believed what we were told and thought the sectional would last a long...
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Anonymous
Cynthia Vega

I bought a Ashley red sectional sofa. The sofa started peeling after a year and 1/2 of owning it.

Anonymous
Frankee Wilson

I bought a sofa & loveseat from Ashley in Odessa, Texas and 18 months later the loveseat cushions just started peeling and within weeks they were almost bare. I tried to order...

#421325
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
I purchased this sofa 2 weeks ago, along with a 5 piece dining room set and I couldn't be more disappointed. As stated in previous reviews, the material on the cushion is wearing thin; "real top grain leather" is fake/faux. The surface material is flaking. The...
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Anonymous
Smitty

OK. You're unhappy with the couch, table, etc.Is this the first time you've ever purchased new furniture ?If so, did you look around and compare construction quality, price, s...

AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, were sorry that you were unsatisfied with your purchase or customer service experience. Please feel free to provide feedback on both by emailing us at fanfeedback@ashleyfu...

1.2
#1089100
Don't waste your time or money with *** from Ashley Furniture!
Don't waste your time or money with *** from Ashley Furniture!
Why you should NEVER purchase from Ashley Furniture Stores. February 20, 2017 by bargainhound 6 Comments (Edit) It has taken me 5 years to write this post. I wanted to write it a long time ago, but wanted to wait until I saw how the quality of the products held up....
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Anonymous
Heather McAleese

Ashley recliner and love seat after five years and it's peeling , cracking and a total waste of 4,000 dollars for a living room set. I had extended warranty and now nothing ca...

Anonymous
Anonymous

Thank you for this. I was thinking of buying living room furniture from Ashley myself. I'm so sorry this happened to you....messed up.

1.0
I didn't like
  • I did not llike the way i wad treated no respect
  • Products not as described
  • Customer service
#1011605
Ashley Furniture is a CROOK of a Company- DO NOT BUY FROM HERE AND GET THEIR BOGUS EXTENDED WARRANTY!!!
We purchased a wooden dining room table from Ashley back in May. After just a few months, we noticed any heat or moisture was causing our dark table to turn white in spots. I called Ashley to file a claim in October, just 5 months after the purchase, within the...
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Anonymous
Finisher

Anytime you put hot plates on a table top the heat will leave a mark.Potatoes on a plate are the worst.The holidays were always good for a half dozen ruined table tops.

1.0
#1171033
Sectional was delivered 1.5 weeks ago. Since then I have experienced nausea, headaches, muscle pain, respiratory distress, and even skin reaction when being in the same room as the sofa. The sofa initially had a funny smell, it reminded me of a high school science...
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Anonymous
Steve

My wife and I had a similar experience. We purchased a wood desk for my home office and a wood bookshelf for hers. I assembled the desk for my office last week and it produced...

Anonymous
McCraig

I'm posting this on any blogs related to Ashley Furniture. DO NOT BUY ANYTHING FROM THIS "DECEPTIVE PRACTICES" COMPANY!We purchased an expensive recliner from them -NEVER were...

Fanwood, New Jersey
#344534
I purchased the Stringer Birch Reclining Power Sofa with the 5 year montage protection plan. My motor on the right side of my couch stopped working in June and I immediately contacted Montage. I went through the process of filing a claim, taking photos, etc. and got a...
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1.0
I liked
  • Original purchase and design of product
I didn't like
  • Customer satisfaction unimportant
  • Customer service
  • Zero communication skills
#1163177

Contact Ashley Furniture

Mailing Address:
Ashley Furniture Ind., Inc.
Attn: Consumer Affairs One Ashley Way
Arcadia, WI 54612
Phone:
(800) 477-2222
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Ashley Furniture - Delivery driver threw mattress in street / do not shop here!
Purchased a bed at Ashley Furniture in Woodbridge, VA on 12/16/17. Received a text saying it would be delivered on 12/22/17, and if I could not accept delivery that day there would be a $50 rescheduling fee. Cancelled my appointments to be home that morning. When...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

1.0
I didn't like
  • Delivery
  • Treatment by store employees
#1154004