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I purchased a bedroom suite and an floor model adjustable bed. I was scheduled for delivery within two weeks of the sale date. Parts of the furniture came had to wait on other parts for weeks. I never received the adjustable bed was told there was a mix up at the...
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#1022563
In my opinion I highly SUGGEST NO ONE waste your time or money here!They lie to you to get the sale and the part it can be returned in 1 day is a lie as well.All sales are final for mattresses, foundations, adjustable bases, Bunkie boards, metal rails, pillows, bed...
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Anonymous

Entitled whinny dude I'm just curious but would you be ok with going to get a mattress and then being told the one you picked out was in someone's home for a day or two? No you wouldn't and you w...

1.0
I didn't like
  • No refund
  • Not honoring warranty
  • Quality of the product and honoring warranty
#1020193
Ashley Furniture Leather Ashley Reclinera Review
We bought 2 recliners. Both recliners cracked at the top. When I called she stated that the warranty was only a year and was up juat a couple of days. They told me that I could buy the top part of the recliner but they woukd not do anything to help. Very rude and it...
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AshleyFurnitureCares

AshleyFurnitureCares

Ashley Furniture Verified Representative
I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

1.2
I liked
  • Thw chair at firstv
  • Sales woman
I didn't like
  • Did not stand behind product
  • Customer servixe
#1019949

Ashley Furniture Pillow Review

#1006045
2.5
What terrible service! We got a price was told to come in on Tuesday for the sale and it would be better, we did and the price 500 more. The pillows came in mail and I think they forgot to put stuffing in them We contacted the company and they said oh that's terrible and not a word since
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Ashley Furniture Table Review

#1004806
1.5
Very disappointed in table I bought, picked it up with my son, still in box never even looked at it , got home put together scratches all over top of it, called up had someone come out fix... WHAT A JOKE, called after I seen it funny still waiting for call week later, who don't look at there merchandise before it goes out!!!!!!
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Ashley Furniture Sofa Review

#997578
1.0
Ashley Furniture - Simple Review #1485417890
1 of 1
Having the same problem paid Alot of money for our couch and love seat just for it to end up looking so cheap
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Ashley Furniture Delivery Service Review

#997190
2.5
Paid an extra 94.00 for delivery of a new love seat including removal of old one. Now told they will only move old one out of the way and will cost 50.00 more to haul old love seat away. Are you kidding me?? Excessive fees. Right now Furniture Land zero fee promotion for s same service. WG&R 67.99 FOR DELIVERY AND REMOVAL. I will never shop at Ashley againc
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Ashley Furniture - Why you should never buy any furniture from Ashley
I am writing on behalf of my in-laws who are senior citizens. They bought what they thought was a leather couch from Ashley furniture. The reason they thought such is because that is what the salesman told them. After the 5 year warranty was up, no sooner did their...
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ANGJON52

ANGJON52 and I was just about to purchase some furniture from them

Anonymous

Anonymous I will never order from them again.

1.3
I didn't like
  • Quality and attitude of company
#1019944
Ashley Furniture - Sofa 2+3 useless set!!!!
Hi i won't get near Ashley furniture anymore. We have bought 3+2 set 1.5 years ago and from day 1 the sofa's springs system is not functioning!! When you sit on the Sofa you sit really low and uncomfortably. Attached a photo that demonstrate our bad experience with...
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Anonymous

Anonymous Duct tape! Sheesh..sorry, we are having issues as well. Ashley does not care.

Anonymous

Anonymous Take them to Small Claims Court and bring a printout of the many complaints against Ashley Furniture.

1.0
I didn't like
  • Poor quality
#1019936
I went into the store to inquire about my delivery. I was told by the manager DAVID WATKINS that a 300 protection plan was mandatory to buy it. I decided to call corporate and check this and was told it was optional. I was upset and decided to cancel my order. At this...
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1.0
I didn't like
  • Personal attack
  • Being lied to
#1019855
Ashley Furniture Sofa Review
Ashley Furniture Sofa Review
Ashley Furniture Sofa Review
Bought my couch in September of 2015 and it looks 10 years old. I called after a few months of having it for them to send out a new cushion for the chase lounge because it was to short. Man came out and "fixed" it but the problem remains! Now the couch is all dropping...
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2.2
#1019234
Ashley Furniture - Bought piece of junk from Ashley and warranty was useless!!!
I bought a couch from Ashley Furniture and they sold me the warranty also, so I thought I was covered, but was I ever wrong...a five year warranty means nothing with Ashley Furniture, just more money in their pockets!!! I have not had it but a little over two years and...
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AshleyFurnitureCares

AshleyFurnitureCares

Ashley Furniture Verified Representative
I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

2.2
I liked
  • What i thought i was getting
I didn't like
  • What happened to what i actully bought
#1019206
Your issue in several words. Words: 0 Review Text What exactly happened? Describe your experience in 100+ words What exactly happened? Describe your experience in 100+ words. Add photo Add video Support credibility of your review with visuals: receipts, screenshots,...
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I purchas two leather reclining couches,two leather chairs,one large table to hold my big TV. I have tryed for one year and more to get the leather on the back of the couch fixed and stitching on the couch repaired!!! I call I will be told the manager will get in touch...
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#1017496