Not resolved

Hi i won't get near Ashley furniture anymore.We have bought 3+2 set 1.5 years ago and from day 1 the sofa's springs system is not functioning!!

When you sit on the Sofa you sit really low and uncomfortably. Attached a photo that demonstrate our bad experience with this Sofa. We approached Ashley a year ago and the cushions were replaced but the problem remains. We are extremely disappointed and would have to replace it.

I hope i can get any compensation. I will definitely try. What would be the best approach to issue a complaint ?

Would appreciate any advice in this matter.No doubt i won't step through their doors anymore.

I didn't like: Poor quality.

Review #1019936 is a subjective opinion of a user.

Value for money
Customer service
Advertised vs Delivered
Diversity of Products or Services
Delivery Service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Style and Design
Reason of Review / Monetary Loss Bad quality / $1600
Preferred solution Full refund

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Fort Mill, South Carolina, United States #1301929
Duct tape! Sheesh..sorry, we are having issues as well. Ashley does not care.
Take them to Small Claims Court and bring a printout of the many complaints against Ashley Furniture.

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