I have read several reviews that speak about their sectional sofas peeling and I have also experienced this issue. I purchased my sofa and before long, the peeling problem started and has not stopped.
The couch is still very comfortable but it is a total embarrassment when friends and family visit. I don't understand how a leather sofa peels like this. My spouse's aunt had a couch for over a decade and she never experienced peeling. She only got another sofa because she wanted a change.
This is ridiculous.
In an attempt to have this same post on Ashley Furniture's website under testimonials, I guess you can imagine what happened: the company rejected my post. WOW
Product or Service Mentioned: Ashley Furniture Sofa.
Reason of review: Bad quality.
Monetary Loss: $3000.
Preferred solution: Let the company propose a solution.