I bought a few things from Ashley, thinking they had a good quality program, my first disappointment came with my leather sectional, the leather cushions did not hold the weight of people seating on them, when I asked Ashleys help they quickly said.."there is no...Read more
This is what I sent to them!! Where to begin?? We are repeat customers - both in AZ and previously in CA. We looked at and bought a really expensive leather recliner/rocker - even on super sale it was $800+!! It took two deliveries to get the right chair - the one with...Read more
I didn't like
- Unwilling to stand behind products
I purchased the mattress on a Saturday, delivered Wednesday and looked like their was a body inside of it. This is an expensive Simmons Holly Glen Mattress. Ashley delivered a new mattress on Friday, it had the same problem and the delivery people would not return it....Read more
Ashley Furniture Couch Review
I would never buy anything from this company! Bought couches from here and with in 6 months the staples are coming apart. The leather is ripping! And they have come out twice. And the last time they yes painted my leather.
DO NOT BUY FROM ASHLEY FURNITURE! I ordered a NEW TV console from one of their distributors, but Ashleys shipped me a REFURBISHED one instead. I ordered two items that came on the same pallet. The first was a chair that came in a new box that had never been opened. The...Read more
Ordered a TV console, was assured by the salesman that it would be assembled when we picked it up at the warehouse. He even gave us the measurements for it so we could be sure it would fit in the truck. Drove 50+ miles to the warhouse to pick it up, it's not assembled....Read more
Purchased a leather reclining sofa and chair in June 2009 - Warranty brochure states recliner mechanism is warranted for five years - it is broken but since that style is discontinued, no parts are available so consequently no warranty - stated to customer service -...Read more
Ok it starts with me purchasing a chair,ottoman,bed and mattress, all paid in full.2-3wk delivery time so they deliver on the last day of the 3rd wk and are 1hr late from time given to me for delivery. Chair and ottoman ok only 1/2 the bed survived the delivery truck...Read more
spent 900.00 on a duel recliners one side sucks 2 tec have looked at it and said its not right and were still trying to get it replaced 4 month later whats your problem Ashley i guess you guarantee don't mean nothing I'm going to post this on every free blog i...Read more
I'm a customer whom purchased a mattress set and bed frame from Ashley furniture store two weeks ago. Delivery came around noon and two men set up the bed for me. I friendly greeted them and they said nothing. Thirty minutes later they were finished. They...Read more
Unless you wish to spend your hard-earned-money on poorly made furniture and don't mind getting 'the run around' when a problem arises - Ashley Furniture is your store. Forget consumer satisfaction once the furniture arrives. If there are problems with...Read more
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