State: District Of Columbia City: Washington Clear all filters (52 of 2303 reviews match)
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Review about Ashley Furniture Durablend Sofa from Washington, District Of Columbia
I purchased the extended warranty through GBS for my Ashley Durablend couch and loveseat and was told "peeling isn't covered on Durablend only on top grain leather products". Both are peeling in several places. When I was sold the warranty I was of course promised...
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AshleyFurnitureCares

AshleyFurnitureCares I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

Anonymous

Anonymous 1. That's why you don't buy anything from Ashley cuz there is no such thing as a warrant or customer service there 2. That's why you don't buy a bonded leather sofa cuz it pee...

Purchased the Cross Island Bed (headboard, footboard, rails and slats) plus mattress and boxspring. Now you CAN'T sleep on a mattress and boxspring without the rails and slats to hold them up. Rails are built of inferior pressed airlight as a feather board. ...
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Anonymous

Anonymous Ashleys furntuire is *** wrost.Worst Furniture ever bought in my life

Anonymous

Anonymous The centre slat on my bed kept popping out, this morning it broke in half

I ordered a recliner and it was damaged. they said they were going to order anew one or order the part for it. several days had passed and they had not made their mind yet. I talked one person and one story, everytime I call I got adiffert story. The manger of the...
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I have spent a lot of money with Ashley furniture. I bought a King Size bed. My rails broke once it took them 2 weeks to come & fix it. Now they have broke again!! I will NOT purchase anymore furniture from Ashley Furniture. I have found the Value City furniture is...
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mikeandrandi06

mikeandrandi06 Ashley furniture company gave us a discount for buying from clayton homes, the house ids falling to the ground and when they delivered the furniture into the new empty piece o...

May 2012 I got my daughter a new bed from Ashley furniture i saved for this bed for 1 year she had it for 3 weeks and it broke the parts that holds the mattress up are all duck tailed together junk that is what i got i told them i was going to bring it back and they...
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I purchased a 14 piece set in early February of this year. I live in St.Marys, GA so I had to pay $400 to have it delivered. Loveseat, couch, area rug, two lamps, coffee table, two end tables and a 5 piece accessory set. When I was opening the accessory set, one of...
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Anonymous

jaja you buy cheap you get cheap .....

Anonymous

Anonymous Same trouble! poor quality products, worthless warranty, BAD customer service. My wife spent over $15000.00 on trash. Lost us as customers for sure !!!

I went to Ashley Furniture, in Champaign, IL, to buy all my furniture for my new apartment. I spent $1600 on a living room set. At first they ended up ordering me the wrong furniture and it took days to contact the Customer Service "specialist" to fix the solution. ...
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I was in Ashley Furniture Home Stores in Spanish Fort, Al about 2 months ago and I was shopping with family. As I walked into the clearance center I wittnessed the manager climbing what seemedo be the warehouse guy. The manager called the young man *** and was...
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Horrible Client Service at Ashley Furniture
I had bought an entire living room + bedroom furniture delivered last Thursday 3/1/12. Whomever put the bed together must have missed a screw or two because the bed collapsed the same night. Angered, I called the Paramus location letting them know about the issue and...
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Anonymous

Ashley Furniture We don\'t care about customers or employees. Please just spend your money, then go **** yourself. That\'s how we are the #1 company!!

Contact Ashley Furniture

Headquarters Address:
Ashley Furniture Ind., Inc.
Attn: Consumer Affairs One Ashley Way
Arcadia, WI 54612
Phone:
(800) 477-2222
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Have obtained an attorney that can be reached at mrm@malonefirm.com...or at 940-689-8811..Ashley submitted one offer, but not the full amount plus legal fees. So we move on to court. Unless they will reconsider their first offer and refund the full amount. Please if...
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Anonymous

Stead63 Dear consumer My attorney has now gotten me a full refund. It is worth the price of the attorney to have justice served, although he has now submitted his bill to them also..i...

Anonymous

Stead63 Bought a bedroom suit and a sectional from this store, which gladly took my money. Promised a delivery date no later than 6 weeks out and after numerous calls and visits final...