Purchased a couch and thought i would buy the top of the line and it would last. Very dissapointed. Power recline doesnt work right. When you recline sometimes it just keeps going till it is fully reclined even if you only want to recline a little. Had repair guy out...Read more
I have tried to get a different mattress with Ashley furniture bc they stearns & foster they brought me had a black stain on it and had divets in headboard and footboard. It was almost as if body impressions were already in it. Customer service told me the mattress...Read more
We purchase a double reclining sofa from Ashley Furniture in Rockford, Illinois. The covering on the sofa was a simulated leather. This material is very poor quality and does not stand up to even light usage. The leather like covering is flaking off in many places...Read more
Ashley Furniture Durablend Leather Sofa Review
Lasted 3 years bought 4 year warranty. Had to fight to get it replaced. But as luck would have it that rocker is no longer available
Ashley Furniture Sofa Review
WARNING! If it's labeled leather it could be in fact leather dust combined with other materials that will peel off!! Bought a living room set the leather started pealing off after 2 years. Ashley won't do a thing just appologized! Go to Lazyboy at least you get a lifetime warrenty!!!!
Ashley Furniture Bed Review
Don't get me wrong they have some beautiful furniture but that's where it end... The furniture is cheaply made both my bed and daughters beds are falling apart literally... I called Ashley and no help
Ashley Furniture Mattress Review
Never buying from them again.I bought firm mattres it came soft and they can't do anything about it.Fool me once...
I purchased a couch and love seat from Ashley furniture in feb. 2012. about 18 months later the couch and love seat started peeling! I called the warranty company to no avail, they told me that the warranty did not cover peeling. I contacted Ashley and the sent me more...Read more
Problem started three months after we bought our furniture the leather started peeling so we contacted the they sent a tech out who looked at it said he had to order parts the part took three months to come in then tech came out and did a terrible job on the repair so...Read more
Bought a cal King bed. Broke in one month. After so many emails, calls, to come fix because I bought extra warrentees finally got store credit because they discontinued that style. Bought 2 reclining sofas because they didn't carry cal King beds. Both sofas came torn...Read more
Chairs all rock on two legs. You need a seat belt to eat at this table. Delivery men refused to take them back, instead gave us a wrench and told us to fix it ourselves . Ashley refuses to take this set back, return our money . We are stuck with this shoddy dining set....Read more
I went in on January 15th 2016 to Ashley Furniture and was greeted right away by a sales associate named Kelly. A very nice, helpful woman. We looked at king sized beds, had our sleep patterns measured, and picked out a lower end mattress and box springs ($999)...Read more
Extremely disappointed in this company was sold insurance they did not cover anything like they promised paid to have the furniture fix the person service my furniture took off the serial number now I can't have it fixed because I don't have a serial number and all...Read more
ok, wrong furniture was delivered. Ours was given to someone else. Both sets stayed in the wrong homes for two days. When told they would be retrieved, we asked how do we know that the individuals that had our furniture didn't have dogs. We're extremely allergic. ...Read more
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