2.9
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Advertised vs Delivered
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
1 comment

I have spend 20,000 plus thousand at Ashley in the last 2 Years and 11,000 in the last year. I had a issues with my mattress I called the store and left a message with the front desk for the GM to call me and I still haven’t heard back from him.

I am in the military and have brand new baby girl.

I have been a loyal customer for 2 plus years. The way they have treated me by not responding or trying to help me in my situation is disgusting, this is no way to treat your loyal customer, *** Ashley and the GM at the Wesley chapel Florida store.

Review about: Ashley Furniture Manager.

Reason of review: Poor customer service.

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AshleyFurnitureCares
#1419637
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com.

Please put Pissed Consumer – and your name in the subject box. We would be happy to try to help.

Thank you,

Daniel

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