Ashley Furniture - Terrible experience at Ashleys store 3730 US-1, North Brunswick Township, NJ 08902
I visited Ashley store to buy furniture with my family ( wife, 2 kids) for my new home and the store manager Trevor was very aggressive, intimidating and very rude. It is one of the worst shopping experiences and I wasn't expecting that from a store like Ashley
I mentioned that I was a customer of Ashley and had purchased furniture in the past and he said exactly these words " I don't care as customers go where ever it is cheap"
I have asked for a final price for the selected products and he asked if I wanted to finance. I said No and will pay by cash. " Trevor said this doesn't make any sense when I can give you for Zero percent interest and that's a terrible idea" I'm sure you would agree that it is always the decision of the customer on how to pay and the salesperson has nothing
I did mention to him the conversation is getting very uncomfortable and have to leave. " He said more than Welcome"
Can someone clarify if this is the way you treat your customers.
Product or Service Mentioned: Ashley Furniture Manager.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.