(9 of 2571 reviews match)
I order over $6,000 in furniture! Took off THREE times for delivery and NO DELIVERY - I then received a phone call stating they could not/would not be delivering the furniture!!! THEN THEY TELL ME THAT THEY CAN NOT WILL NOT REFUND MY $1,000 DOWN PAYMENT OR THE $5,580...Read more
Company wrote 0 private and 1 public responses to the review from Sep 09, 2017.
Bought two couches, an ottoman and 2 box springs. Was told that I would get the box springs in two to three days and the other furniture would take two weeks. Received the ottoman and the couches five weeks later and six weeks after the purchase, we still have not seen...Read more
Company wrote 0 public responses to the review from May 04, 2015.
I have purchased a large amount of furniture. First delivery was screwed up a queen bed sent for a full purchase. Assembly issues and delivery driver took hammer to the furniture. After repeated attempts the reorder wasn't placed and every time I call the previous...Read more
Company wrote 0 public responses to the review from Apr 19, 2015.
I have the same peeling issue with my couches from Ashley. We bought the insurance that they offer and it covers just about everything BUT the peeling because it is a manufacturer defect. I'd be better off "accidentally" setting the couches on fire. So the insurance...Read more
Company wrote 0 private or public responses to the review from Apr 15, 2015.
I didn't like
- Refusal to maintain our business
We moved to Amarillo last Jan. And bought dining room furniture from Ashleys. Furniture was delivered to us damaged. The furniture was the Ledelle. Chunk of wood from table and also spots all over table and chairs where the stain wouldnt stick. Tech sent out numerous...Read more
Company wrote 0 public responses to the review from Mar 04, 2015.
Lies, Run around, and I don't KNOWS... That is all we have received since we left your store on 6/21/2014. Our purchase was 7608.00 we have yet to receive all of your merchandise. We were charged for things we did not want. The stuff we did receive was damaged... An no...Read more
Company wrote 0 public responses to the review from Jul 30, 2014.
We purchased a Mission style living room suite from Ashley Furniture in Feb 2012. The furniture was too big to fit through a standard sized door in America (36"). The delivery men didn't even take it off the truck, just told us it wouldn't fit and left. We...Read more
Company wrote 0 private or public responses to the review from Jul 16, 2012.
I don't recommend Ashley Furniture for any one, they will tell you anything to sell you their furniture. After we made payment for a purchase the salesman told us that there isn't a refund until after 6 weeks then you can get a refund, after 6 weeks we went in to get a...Read more
Company wrote 0 private or public responses to the review from May 27, 2010.
Don't purchase from them! and the extended warranty,..HA! it's a hoax..I bought a recliner, and noticed that under the leg rest that there were two metal bars poking my legs, turned it up side down and saw the frame looked in-complete, asked for some repair,..man...Read more
Company wrote 0 private or public responses to the review from Jan 18, 2010.
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