(29 of 2571 reviews match)
Latest review first
I bought a sectional from your store in San Antonio. The chaise was bunching up due to the zipper causing this . They came out and determined that it needed to be replaced. Just the cushion. Now they are telling me because it has a small stain the chaise they won't...Read more
Company wrote 0 private or public responses to the review from Sep 24.
We purchased a Strumfeld dining table after looking at it in the showplace. I do not recommend this table for a family with kids for this glaring reason: SPLINTERS! The table in the store had a clear coat on it which hid the fact that it is covered in rough texture...Read more
Company wrote 0 public responses to the review from Nov 24, 2015.
We purchased furniture for our whole house. The installer broke our daughter's headboard then covered it up leaving it for us to discover 2 years later when the warranty was no longer valid. Of course the protection plan isn't going to cover it either because it's been...Read more
Company wrote 0 public responses to the review from Nov 18, 2015.
I purchased this sectional a little over 3 years ago and it has begun to crack and peel. This is common at this point that this Durablend material is very low grade and unreliable! I feel the production of items constructed of this Durablend material should be treated...Read more
Company wrote 0 public responses to the review from Oct 05, 2015.
If you're reading this and are 2nd guessing purchasing the warranty due to all of the negative feedback on this board, I'd urge you to think again. I'm not affiliated with Ashley's Furniture or Monage warranty in any way, but I've used the warranty twice already and...Read more
Company wrote 0 public responses to the review from Aug 25, 2015.
Ashley Furniture Couch Review from San Antonio, Texas
I bought a couch 2 months ago, when we opened it there was a tear on the side. I called that same day to schedule an exchange. Twice my order somehow disappeared, another time they changed the date of delivery without consent. And the 4th they were trying to send it to the wrong address. Let's just say 2 months later I still have no new couch and have currently been on hold for almost an hour. I'm never buying from them again.
Company wrote 0 public responses to the review from Aug 12, 2015.
I ordered a chest of drawers the day before Christmas last year. It was a present for myself so I thought. Well, on Christmas day I told my boss about it and he told me to cancel it that he had a practically brand new one he would give me and even deliver it for...Read more
Company wrote 0 public responses to the review from Jun 28, 2015.
I purchased a sofa from Ashley Furniture Store in San Antonio,Texas at their Military and Zaramora Store. It was raining the day of delivery. They were suppose to be at my home between 12:30 and 3:30 pm. The automated system called and said they'd be here in 45...Read more
Company wrote 0 public responses to the review from May 16, 2014.
I recently purchased over 4500 dollars in furniture from Ashely Furniture Homestore in Live Oak Texas. We arranged for deliverly and when the initial delivery came, we were short a curio cabinet we had purchased. They delivere dthe cabinet on 20 Sep... but it was...Read more
Company wrote 0 private or public responses to the review from Sep 23, 2012.
Let me just begin by stating that I have never complained about any company in the past. But this is just a poor demonstration of organization and their inability to correct/rectify my issue. I purchased a bed frame (Pinella Queen Sleigh Bed) on 8/21/12 and scheduled...Read more
Company wrote 0 private or public responses to the review from Sep 04, 2012.
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