We purchased a mattress and a comforter set for our son in early October and were told it would be ready in 2-3 weeks. After six weeks of calling and getting the run around we were finally able to pick up our oder.
Upon opening the package I discoverd that the navy blue had run onto the yellow stripe on the quilt. This was a $200 comforter set and this is what I got. I called the store and not once did they appologize for any of it. Their solution was to bring it back( a hour round trip from our home) within 48 hours and they would order a new one...that would again take two to three(really more like 6) weeks to get in.
I will never shop there again.
The customer service is nonexistant and the quality is aweful.
Review about: Ashley Furniture Mattress.